Uber's new 'On-Trip Reporting' tool lets you report uncomfortable rides in real-time usatoday.com
Uber just added a new tool for riders who find themselves in uncomfortable situations during a trip.
The ride-hailing giant launched "On-Trip Reporting" Wednesday, which lets people discreetly alert the company about non-emergency safety incidents in real-time. For example, users can document behavior like reckless driving or inappropriate questions as a trip is in progress and send details to Uber's safety team while it's happening.
Previously, riders had to wait until a trip was complete to provide feedback on how it went. But this wasn't always effective since people are often in a hurry to get to work, meetings or social gatherings and don't have time to file a report immediately after they exit a car.
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